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SANAD by MADAD

Customer messages.
Business handled.

Answer questions, take orders and keep your team in one inbox — in Arabic and English.

A business team reviewing customer enquiries on a tablet in a bright workspace
Illustrative business scene
  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Web chat
  • Online store

The workflow

From a message to a clear next step.

The conversation and the order stay together, so your team knows what to do next.

Conversation

Ahmed

One kilo of masgouf and orange juice, please.

SANAD

Of course. Please confirm your delivery address.

Order details

ORD-1024Ready for your team
Masgouf · 1 kg
Orange juice
Illustrative example · sample data

For your business

Built around the way you work.

Restaurants & cafés

Customer questions, orders and table bookings.

Shops & retail

Product enquiries, stock information and orders.

Appointments

Availability questions and booking requests.

Getting started

Make SANAD part of your day.

  1. Connect your channels

    Choose your messaging channels and configure them from the dashboard.

  2. Add your business details

    Add your products, prices, services and the information your team needs.

  3. Work from one place

    Review conversations, orders and bookings, and let your team take the next step.

Create your account

Pricing

Room to grow with your business.

Basic

$49 / month

  • 1 AI agent
  • 1 channel
  • 500 conversations / month
  • Orders & online store
Start free

Professional

$199 / month

  • Up to 5 agents
  • All channels
  • 10,000 conversations / month
  • Bookings, offers & campaigns
  • Staff accounts & permissions
Start free

Enterprise

Custom

  • Unlimited agents
  • Bespoke store design
  • Integrations with your systems
  • Dedicated account manager
Start with an account

A little more detail

Common questions.

Does SANAD support Arabic and English?

Yes. SANAD supports Arabic and English and uses your business information to answer customer questions.

Can my team use it?

Each staff member has their own account and permissions for the pages and orders they can access.

How do I get started?

Create an account, add your business information and configure your messaging channels from the dashboard.